Metrics

Reply rate

Definition

Reply rate is the share of contacted prospects who reply to an outbound sequence. Depending on the tool, it can include auto replies and opt outs.

Reply rate in practice

Reply rate is the first number most teams look at and one of the least useful on its own, because a reply saying stop counts the same as a reply asking for a call. Check how your tool counts it: some include auto replies, some count per email rather than per prospect.

Use reply rate as an early health check on deliverability and relevance, split by mailbox and by signal. A sudden drop on one mailbox often means placement trouble rather than bad copy. For judging outcomes, use positive reply rate and cost per meeting instead.

Positive reply rateOpen rateInbox placementCold emailReply rate
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Last updated 2026-10-14 by Ishan Vats.

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Ishan Vats, founder of IV Consulting. We run our own outbound on the same system.

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