Terms of Service
These Terms of Service ("Terms") govern your access to and use of the Website and services offered by IV Consulting ("Company", "we", "us", "our"). By accessing our Website or engaging our services, you agree to be bound by these Terms.
1. Definitions
- "Client" refers to the individual or organization engaging our services.
- "Services" refer to consulting, automation, AI integration, process improvement, and outreach solutions provided by IV Consulting.
- "Website" refers to https://ivconsulting.in and associated domains.
2. Service Engagement
All projects, deliverables, and engagement terms are outlined in written proposals or agreements shared before project initiation. You are responsible for providing accurate business data and access to required systems for project completion.
3. Payment Terms
- All fees are due as per the terms agreed in the invoice or proposal.
- Payments are non-refundable once services commence, unless otherwise specified in the Refund & Cancellation Policy.
- Late payments may incur interest or suspension of services.
4. Intellectual Property
- All materials, frameworks, automations, and documentation created by IV Consulting remain the intellectual property of the Company.
- Clients are granted a non-exclusive, non-transferable license to use deliverables for internal business purposes only.
- The client may not resell, reproduce, or distribute deliverables without prior written consent.
5. Use of AI and Third-Party Tools
- Our services may incorporate third-party platforms (e.g., Zapier, Make, OpenAI, or Notion).
- While we ensure security and compliance, we are not liable for outages, data loss, or issues caused by third-party providers.
6. Confidentiality
Both parties agree to maintain confidentiality of all proprietary information, trade secrets, and client data exchanged during the course of engagement.
7. Limitation of Liability
- IV Consulting is not liable for indirect, incidental, or consequential damages.
- Total liability for any claim shall not exceed the total fees paid by the client for the specific service in question.
8. Warranties and Disclaimers
- We make no guarantee of specific outcomes such as revenue growth, lead volume, or operational results.
- Services are provided "as-is" and "as available," based on agreed deliverables.
9. Termination
- Either party may terminate the engagement by written notice.
- Upon termination, any outstanding fees become immediately due, and intellectual property rights remain with IV Consulting unless otherwise agreed.
10. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi.
11. Contact Information
Questions about these Terms should be directed to: legal@ivconsulting.in

