Privacy Policy
This Privacy Policy describes how IV Consulting ("we", "us", "our") collects, uses, and safeguards the personal information of individuals ("you", "user", or "client") who access our website at https://ivconsulting.in or engage with our services. By using our Website or engaging our services, you consent to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information - When you contact us, subscribe to newsletters, or engage our services, we may collect:
- Full name, company name, and designation
- Email address and phone number
- Billing and payment details (processed securely via third-party payment providers)
- Communication history and project details
b. Technical and Usage Information - We may collect non-identifiable information automatically through cookies, analytics, and similar technologies, including IP address, browser type, pages visited, and device data for performance analytics.
c. Communication Data - Includes all messages, inquiries, or emails exchanged between you and our team for the purpose of project delivery, support, or marketing.
2. How We Use Your Information
- To respond to inquiries and provide customer support
- To deliver our consulting, AI, and automation services
- To send updates, newsletters, and marketing communications (only with consent)
- To process invoices, payments, and contractual agreements
- To analyze site performance and enhance user experience
- To comply with legal and regulatory obligations
We will never sell or lease your personal data to any third party.
3. Legal Basis for Processing (GDPR Compliance)
- Contractual necessity: To perform obligations related to our consulting or automation services.
- Consent: For marketing or communications when you have opted in.
- Legitimate interest: To improve our operations, analytics, and service delivery.
- Legal obligation: To comply with tax, audit, or regulatory requirements.
4. Cookies and Tracking
Our Website uses cookies and similar technologies to enhance user experience, analyze site performance, and deliver personalized content. You may choose to disable cookies through your browser settings, though certain site features may not function properly.
5. Data Retention
We retain personal data only as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. When data is no longer required, it is securely deleted or anonymized.
6. Data Sharing and Transfers
- With trusted service providers: such as CRM, email automation, or analytics platforms (e.g., Google Workspace, Notion, ClickUp, Smartlead).
- With payment processors: for billing purposes under secure encryption.
- For legal compliance: to meet any applicable law, regulation, or governmental request.
For users outside India, your data may be transferred internationally to our secure processing partners. We ensure that all data transfers meet GDPR or equivalent international standards.
7. Data Security
- We maintain administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse.
- All sensitive information is encrypted, and access is restricted to authorized personnel only.
- No online system can guarantee 100% security. By using our Website, you acknowledge and accept this inherent risk.
8. Your Rights (GDPR & CCPA)
Depending on your jurisdiction, you have the right to access, correct, or delete your personal data, request data portability, withdraw consent at any time, and object to certain data processing activities. To exercise your rights, please email legal@ivconsulting.in with the subject line "Data Request."
9. Third-Party Links
Our Website may include links to third-party websites. We are not responsible for the content, privacy, or data practices of such external sites.
10. Children's Privacy
Our Website and services are not directed toward children under 16. We do not knowingly collect data from minors.
11. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on our Website with the "Last Updated" date revised accordingly.
12. Contact Us
For questions or concerns regarding this policy, please contact:
IV Consulting, New Delhi, India
legal@ivconsulting.in | support@ivconsulting.in

